In the modern day, online businesses that serve users throughout the world via the internet, have become dependent on their digital capabilities. To put things better into perspective, issues such as natural disasters, death, security attacks, system crashes, power failures, can cause unexpected downtime of services, which in return, will affect all of its users.
Because of this, it is essential for businesses operating online, to have a contingency plan that ensures business continuity, while the company deals with whatever issue they are facing. This is especially relevant in the web hosting niche, given the fact that unexpected downtime, can affect client websites, hence their business capabilities as well. Granted, in case things go south, companies operating in this niche have to answer to clients as well. Even a few hours of downtime across all services can hurt customers, and then lead them on to moving hosting to a competitor.
In this article, we will focus on some of the most relevant aspects that have to be kept in mind, to ensure business continuity in web hosting. We will cover what business continuity plans are, the need of disaster recovery plans, the importance of ISO 27001 and ISO 22301 certifications, operating mediums, and why it is required to host a mission critical service at a certified facility, to ensure continuity of web hosting operations.